20% DISCOUNT ON ALL HANDBAGS AND SWEATERS. SALE ENDS 23 DECEMBER 2019
FUSS-FREE RETURN POLICY * INTERNATIONAL DELIVERY IN 5 WORKING DAYS * RELIABLE PAYMENT METHOD * FREE SHIPPING IN SOUTH AFRICA
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    Shipping Policy

    Thank you for visiting and shopping at Dr Pachanga. Following are the terms and conditions that constitute our Shipping Policy.

    Domestic & International Shipping Policy

     Shipment processing time

     All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.

     

    If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

     

     Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.

     All orders in South Africa will be delivered by The Courier Guy.

    All orders outside of South Africa will be delivered by DHL.

     

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). 

     

    Damages

    Dr Pachanga is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.

    We would however like to assist you in getting this resolved, so please contact us at info@drpachanga.co.za with images of the damaged goods so that we can escalate this directly with our couriers.